The Hello Agency is a proud partner of Virtuoso Travel Network. Virtuoso is the world’s most prestigious group of travel experts, comprising only 2% of agents admitted by invitation. Through this network, The Hello Agency has direct access to the top luxury hotels of the world, allowing our clients to receive the best rates, complimentary upgrades, resort credits, and many other added amenities, including VIP treatment – at no extra cost. Our team remains accessible to you for all of your needs: before, during, and after travel.


Our Mission

The Hello Agency strives to offer a service that is both inviting and fun for our clients. We work hard to remain relevant, approachable, and yet professional. Our mission is to make you feel like you are working with a trusted friend throughout the entire process. Our Southern roots continue to be the foundation and backbone of the brand, allowing us to make hospitality and relationships #1.

Our Vision

We pride ourselves on providing excellent service while focusing on your unique vacation wants and needs. Unlike online booking websites, we go above and beyond to make sure all of your needs are met and all your questions are answered.

In addition to having our feet on the ground at many of the most popular destinations, we have also work closely with many of the world’s top travel suppliers. We use our ongoing training and industry connections to help create the perfect adventure for you!

Meet our Founder

Beth Simms grew up knowing that travel would always be a part of her life. A sense of adventure was cultivated at a young age by her parents. They always made exploring the world a priority for her and their family. As Beth headed off to college at Georgia Southern University, majoring in Hospitality Management and Business only seemed natural for her passion and personality. 
After college, she moved to Charleston, SC to work for a local resort and met her husband, Brian. Beth worked among several large hotels in Charleston in sales, before shifting her career to selling travel. She managed a successful local agency and over the years built a reputation in the area for her vast knowledge on destinations, as well as connections within the industry and community. After becoming a mom, Beth wanted to be more present at home and left the corporate world of management and travel sales. 
Beth would say that The Hello Agency was formed mentally years before it came to fruition. Created out of a desire to work with a team of like minded-advisors, who love and serve others and who also each have a true passion for helping all types of travelers see and experience the world. She has worked hard to create a brand that is inviting, refined, effortless and fun! 

 I am the Founder and a Travel Advisor at The Hello Agency. Based in Charleston, SC, we are a full service Travel Agency founded on Southern Hospitality! The Hello Agency might call South Carolina home, but our clients live all across the globe!